Returns & Exchanges

Please be advised that all hair & lash extension items are FINAL SALE. Due to the nature of the items that we sell, we DO NOT offer exchanges or refunds on any Kaotic Envy Hair or Lash extensions, especially when altered upon receipt of purchase. Please be sure to choose the correct items, lengths, and textures before checking out with your order.

 Kaotic Envy Hair DOES NOT refund/reimburse shipping costs for any purchase. 

Kaotic Envy Hair is available to discuss any inquiry you may have regarding your purchase. If for any reason you have any issues regarding you purchase, please email customer service at the email Here Please allow 24-48 business hours for a response to your inquiry.